Privacy Policy

Our View on Your Privacy

We value the privacy of our visitors. This document details how we collect, store, and handle your information on our website. As a Hong Kong business selling decorative lights, we follow local rules, including the Personal Data Privacy Ordinance , commonly known as PDPO. When you browse or buy from us, you agree to these terms. We aim to be completely open about what we do. Our direct goal is to make your online shopping visit simple and smooth. We only collect specific personal details that actively help us deliver your decorative light purchases straight to your door or answer your questions quickly. This keeps our interaction direct, completely clear, and very honest.

Data Gathering Methods

We gather basic details when you interact with us. This happens when you purchase lights, sign up for updates, or send us messages. The details include your full name, physical delivery address, active phone number, and primary email address. We also gather automated usage details through standard website tools like cookies. Cookies help us understand how visitors navigate our pages. This allows us to make navigation easier for everyone. You can change your browser settings to block cookies if you prefer. However, some parts of our website might not function as intended without them. Google also uses cookies to show relevant ads based on past visits to our site. You can easily opt out of this tailored advertising through your personal Google ad settings.

How We Use and Protect Your Details

Your gathered details serve very specific operational purposes. We use them to process transactions, dispatch your lights, and answer your requests. We also use this information to send you updates about your delivery. We implement standard physical and digital protection methods to safeguard your personal details from illegal access, loss, or disclosure. We do not sell, rent, swap, or trade your personal details to outside parties for their marketing campaigns. We only share your necessary details with local shipping companies or payment processors to complete your order. These service providers are restricted from using your details for other reasons. They must follow our instructions regarding data handling.

Your Rights Under PDPO

Under the Personal Data Privacy Ordinance of Hong Kong, you hold clear rights regarding your personal details. You have the absolute right to ask if we hold your data. You can request direct access to your personal information. You also have the right to correct any incorrect or outdated details we currently store. If you want us to stop using your details for direct marketing, you can tell us at any point. We will update our records immediately to reflect your choice. We keep your personal information only as long as necessary to complete the operational purposes outlined here or to follow local legal requirements. After that, we delete or anonymize it.

Direct Communications

Sometimes we send emails about new light designs or special offers. We only do this if you give us permission first. If you decide you no longer wish to receive these updates, you can stop them. Every digital email we send always includes an easy unsubscribe link at the bottom. Clicking that link removes you from our list immediately. We do not charge anything for this change. We respect your choices regarding what lands in your email inbox. We want to ensure our communications remain helpful and relevant to your interest in our products.

Reaching Our Team

If you have questions about how we manage your details, you can contact us. You can also reach out to update your information or make a PDPO request. Use the contact details below to get in touch with our team:

Company Name: Illumiorata

Registered Office: S.B. Commercial Building, 478 Nathan Rd, Yau Ma Tei, Hong Kong

Phone Number: +852-932-555-08

Email: light@Illumiorata.com

Our team handles all inquiries promptly. We look forward to making your beautiful space much brighter with our product range.